Customer Service is what I do for a living, and Web 2.0 is my passion. That should be the reason why the following Tweet caught my attention, and even made me write this blog post !

Anand Mahindra is the Vice Chairman and Manging Director of the Mahindra group, a leading business group here in India. He is an active twitter user and yea, I remember him asking one of the twitter founders if he can buy some stocks in the company   ( yea, on show organized by NDTV )

But Sir, I have seen many companies setting up twitter and facebook accounts, but saw only very few doing something in a way twitter users expect them too.

Good One Sir !